Key Details
This website privacy policy describes how bespokecarpentrylondon.co.uk protects and makes use of the information you give us when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. The policy is updated from time to time. The latest version is published on this page. The website privacy policy was updated on 31/07/24 If you have any questions about this policy, please email info@bespokecarpentrylondon.co.uk.
Introduction
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information (including when filling out a Contact Form):
- Name
- Contact information including email address
- Your enquiry/message
- Demographic information, such as postcode
- Website usage data
- Other information relevant to client enquiries
- Other information pertaining to special offers and surveys
- Google Analytics
- IP address (this also helps us block repeated spam)
Google Analytics Data
Google Analytics stores information about:
- the pages you visit on the website
- how long you spend on each website page
- what you click on while you’re visiting the site
We don’t collect or store your personal information (for example your name or address) unless you have actively passed it on to us, so this information can’t be used to identify who you are.
How we store your data
When you consent to filling in the enquiry form, your data is stored on the our CRM database and also emailed to the admin email associated with that form. You will also receive a user email which will detail what information we hold and a link to remove yourself from this database.
How we use your data
We use this data to contact you about your enquiry, marketing and promotional communications. If you would like opt out, please email: info@bespokecarpentrylondon.co.uk.
Security
We always hold your information securely. To prevent unauthorised disclosure or access to your information we have implemented security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the in line with the Data Protection Act 1998 and GDPR 2018.
Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
How can you opt-out, remove or modify information you have provided to us?
You can email us at info@bespokecarpentrylondon.co.uk to review or remove your data at any time. Please note that due to email production schedules you may receive any emails already in production.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Bespoke Carpentry London. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
How can you access and update your information?
You have the right to request a copy of the information that Bespoke Carpentry London holds about you. If you would like a copy of some or all of your personal information, please email on info’@bespokecarpentrylondon.co.uk. You may ask us to correct or remove information you think is inaccurate.
Who we share your data with?
Bespoke Carpentry London never shares any of the data we hold with third parties. However, data is collected automatically on Bespoke Carpentry London’s website (www.bespokecarpentrylondon.co.uk) for the purposes of website analytics that is shared with Google.
Your Consent
By using our site, you consent to our privacy policy.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Contact Details
Email: info@bespokecarpentrylondon.co.uk
Address: 27 Old Gloucester Street, Holborn, London, WC1N 3AX
Cookie Policy
Our aim is to give you the smoothest and simplest experience while you browse our website. To continually enhance your experience we use cookies that store your preferences and give us data about what pages you visited, how much time you spent on our site etc. This helps us to improve your experience on our website. The cookies used do not store any information that is personal in nature and it is only analysed in an aggregated manner. Please find below some more information regarding cookies and their use on our website:
What are Cookies?
Like many websites, we use cookies to help us monitor your use of the website. These cookies are used by Google Analytics so that we know when you’ve visited one page and then another. A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Every cookie is unique to your particular web browser. It will contain some anonymous information.
How we use cookies
We may use cookies to:
- Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. To recognise when you return to our website.
- Cookies do not provide us with access to your computer or any information about you, other than which you choose to share with us.
Google Analytics Cookies
You can “opt out” of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on here: Google Tools This will block Google Analytics on all websites, or you can configure your browser to block cookies.
Third-Party Cookies
By using our site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for website analytics and advertising services.
This website uses the Facebook advertising Pixel to allow Us to influence the adverts you see on Facebook and Instagram. We also use Facebook’s Analytics platform to better understand users of our website. | ||
Google (Analytics, AdWords, Doubleclick) | Through using Our Site Google will install a number of cookies on your browser. These cookies will be a mixture of unique IDs for identification purposes and cookies set to remember your preferences across Google products. In all cases, this cookie information is likely to be used to optimise adverts you see around the internet, and will allow Us to target you with adverts after you leave our website. We also use Google Analytics to optimise user journeys through our website and to run performance reporting on how users behave on our website. | |
WhatConverts | We use WhatConverts as our third party service provider in order to monitor and manage marketing campaigns. Such processing is covered with a data processing agreement protecting your personal data. |
Controlling Cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device you should set your web browser to refuse cookies.
How can you manage cookies?
To enable cookies
If you’re not sure of the type and version of web browser you use to access the Internet:
- For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
- For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option
How to Disable/Delete Cookies:
All modern browsers allow you to change your cookie preferences. These are generally found in the options menu on the browser. Click here
Further information about cookies
If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).
Changes to this policy
The above may change at any time. We will endeavour to notify you of any major changes but you may wish to check it each time you visit our website. Last updated 31/07/2024
Links from our site
Our website may contain links to other websites. Please note that we have no control of websites outside of bespokecarpentrylondon.co.uk. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
