Privacy & Cookie Policy

Privacy & Cookie Policy

Key Details

This website privacy policy describes how bespokecarpentrylondon.co.uk protects and makes use of the information you give us when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. The policy is updated from time to time. The latest version is published on this page. The website privacy policy was updated on 15/10/21 If you have any questions about this policy, please email info@bespokecarpentrylondon.co.uk.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information (including when filling out a Contact Form):

Google Analytics Data

Google Analytics stores information about:

We don’t collect or store your personal information (for example your name or address) unless you have actively passed it on to us, so this information can’t be used to identify who you are.

How we store your data

When you consent to filling in the enquiry form, your data is stored on the our CRM database and also emailed to the admin email associated with that form. You will also receive a user email which will detail what information we hold and a link to remove yourself from this database.

How we use this data

We use this data to contact you about your enquiry.

Security

We always hold your information securely. To prevent unauthorised disclosure or access to your information we have implemented security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the in line with the Data Protection Act 1998 and GDPR 2018.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Right to be Forgotten

You can email us at info@bespokecarpentrylondon.co.uk to review or remove your data at any time.

Cookie Policy

Our aim is to give you the smoothest and simplest experience while you browse our website. To continually enhance your experience we use cookies that store your preferences and give us data about what pages you visited, how much time you spent on our site etc. This helps us to improve your experience on our website. The cookies used do not store any information that is personal in nature and it is only analysed in an aggregated manner. Please find below some more information regarding cookies and their use on our website:

What are Cookies?

Like many websites, we use cookies to help us monitor your use of the website. These cookies are used by Google Analytics so that we know when you’ve visited one page and then another. A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Every cookie is unique to your particular web browser. It will contain some anonymous information.

How we use cookies

We may use cookies to:

Google Analytics Cookies

You can “opt out” of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on here: Google Tools This will block Google Analytics on all websites, or you can configure your browser to block cookies.

Third-Party Cookies

By using our site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for website analytics and advertising services.

FacebookThis website uses the Facebook advertising Pixel to allow Us to influence the adverts you see on Facebook and Instagram. We also use Facebook’s Analytics platform to better understand users of our website.https://www.facebook.com/policies/cookies/
Google (Analytics, AdWords, Doubleclick)Through using Our Site Google will install a number of cookies on your browser. These cookies will be a mixture of unique IDs for identification purposes and cookies set to remember your preferences across Google products. In all cases, this cookie information is likely to be used to optimise adverts you see around the internet, and will allow Us to target you with adverts after you leave our website. We also use Google Analytics to optimise user journeys through our website and to run performance reporting on how users behave on our website.https://policies.google.com/technologies/types
WhatConvertsWe use WhatConverts as our third party service provider in order to monitor and manage marketing campaigns. Such processing is covered with a data processing agreement protecting your personal data.https://www.whatconverts.com/gdpr

Controlling Cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device you should set your web browser to refuse cookies.

How can you manage cookies?

To enable cookies

If you’re not sure of the type and version of web browser you use to access the Internet:

How to Disable/Delete Cookies:

All modern browsers allow you to change your cookie preferences. These are generally found in the options menu on the browser. Click here

Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).

Changes to this policy

The above may change at any time. We will endeavour to notify you of any major changes but you may wish to check it each time you visit our website. Last updated 15/10/21.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside of bespokecarpentrylondon.co.uk. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

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